Privacy Policy & Cookies

Effective Date: June 1, 2026


Yamamori & Jiou Jiu Shang, Inc., doing business as Sake Museum Claremont ("SMC", "Sake Museum," "Company," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, purchase tickets or merchandise, participate in museum programs, attend events, become a member, join a club or subscription program, reserve venue space, subscribe to communications, or otherwise interact with our services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you acknowledge the practices described in this Policy.


INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Telephone number
  • Mailing address
  • Billing address
  • Payment information
  • Membership information
  • Event registration information
  • Venue rental inquiry information
  • Communication preferences
  • Purchase history
  • Gift card information
  • Club or subscription program information


We may also automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type and device information
  • Operating system information
  • Website activity and browsing behavior
  • Pages viewed and time spent on the website
  • Referral source information
  • Date and time of access
  • General geographic location information


HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process ticket purchases, memberships, subscriptions, event registrations, and retail transactions
  • Administer memberships, Sake Club programs, and loyalty programs
  • Manage venue rental inquiries and reservations
  • Provide customer service and respond to inquiries
  • Communicate regarding purchases, reservations, memberships, and events
  • Send newsletters, promotional communications, museum updates, and event announcements where permitted by law
  • Improve our website, exhibitions, programs, services, and visitor experience
  • Analyze website traffic and visitor engagement
  • Maintain security and prevent fraud
  • Comply with legal obligations and enforce our policies


COOKIES, ANALYTICS, AND TRACKING TECHNOLOGIES

Our website may use cookies, web beacons, pixels, tags, and similar technologies to improve functionality, personalize user experiences, analyze website traffic, and support marketing efforts.


These technologies may collect information such as:

  • IP address
  • Device information
  • Browser type
  • Website activity
  • Pages visited
  • Time spent on pages
  • Referral websites
  • General geographic location


We may use third-party analytics and marketing tools, including:

  • Google Analytics
  • Google Tag Manager
  • Shopify Analytics
  • Meta Pixel (Facebook and Instagram)
  • Other analytics and advertising platforms


These services help us understand visitor behavior, measure marketing effectiveness, improve our website, and provide relevant communications.

You may disable cookies through your browser settings; however, some portions of the website may not function properly if cookies are disabled.


PAYMENT PROCESSING, E-COMMERCE, TICKETING, AND MEMBERSHIP SERVICES

We utilize trusted third-party providers to process transactions and operate portions of our Services.


These providers may include:

  • Shopify and Shopify Payments
  • Eventbrite
  • Credit card processors and payment gateways
  • Membership management platforms
  • Subscription and club management systems
  • Point-of-sale providers


When you purchase products, reserve venue space, purchase tickets, become a member, or participate in subscription programs, your information may be processed by these providers according to their respective privacy policies.


We do not store complete credit card numbers on our servers.


EMAIL COMMUNICATIONS AND MARKETING

  • If you subscribe to our mailing list, become a member, register for an event, purchase tickets, make a purchase, or otherwise provide your email address, we may send communications regarding:
  • Museum exhibitions and events
  • Educational programs and workshops
  • Membership benefits
  • Sake Club updates
  • Special promotions and announcements
  • Venue rental opportunities


We may use third-party email marketing providers, including services such as Mailchimp, Klaviyo, Shopify Email, or similar platforms. You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails. Transactional and service-related communications may still be sent when necessary to fulfill purchases, reservations, memberships, or legal obligations.


HOW WE SHARE INFORMATION

We do not sell personal information.

We may share personal information with trusted service providers that assist us in operating our business and providing Services, including:

  • Shopify and related e-commerce providers
  • Eventbrite and ticketing providers
  • Payment processors
  • Website hosting providers
  • Email marketing providers
  • Customer relationship management (CRM) platforms
  • Membership and subscription management systems
  • Analytics providers, including Google Analytics
  • Advertising and social media platforms
  • Professional advisors, accountants, auditors, and legal counsel


These service providers are authorized to use personal information only as necessary to provide services on our behalf and are expected to maintain appropriate safeguards.


  • We may also disclose information:
  • To comply with applicable laws and legal obligations
  • To respond to lawful requests by government authorities
  • To protect the rights, property, safety, or security of the Museum, visitors, staff, or others
  • In connection with a merger, acquisition, restructuring, sale, or transfer of assets
  • With your consent or at your direction


We do not knowingly sell personal information or share personal information for cross-context behavioral advertising as defined under applicable California law.


MEMBERSHIPS, SUBSCRIPTIONS, EVENTS, AND VENUE RENTALS

When you become a member, join a Sake Club program, register for events, participate in educational programs, reserve venue space, or engage with other Museum offerings, we may collect and maintain information necessary to administer those services.


This information may include attendance records, membership history, event participation, communication preferences, billing records, and related administrative information.


PHOTOGRAPHY, VIDEO, AND PUBLIC EVENTS

Photography, audio recording, and video recording may occur during public museum events, educational programs, exhibitions, workshops, tastings, and promotional activities.


By attending public events, visitors acknowledge that their image, likeness, voice, or appearance may be captured and used by the Museum for promotional, educational, archival, documentary, editorial, or marketing purposes without compensation, except where prohibited by law.


Guests who have concerns regarding photography should notify Museum staff at the event.


CHILDREN'S PRIVACY

Our website and Services are not directed toward children under the age of 13.


We do not knowingly collect personal information from children under 13 without appropriate parental consent. If we become aware that such information has been collected, we will take reasonable steps to delete it.


Alcohol-related programs, tastings, purchases, and certain events are restricted to individuals who are at least 21 years of age, as required by law.


DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.


However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.


RETENTION OF INFORMATION

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.


CALIFORNIA PRIVACY RIGHTS

California residents may have certain rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).


Subject to applicable exceptions, California residents may have the right to:

  • Know what personal information we collect, use, and disclose
  • Request access to personal information maintained about them
  • Request correction of inaccurate personal information
  • Request deletion of personal information
  • Request information regarding categories of personal information collected and disclosed
  • Exercise privacy rights without discrimination


To submit a privacy-related request, please contact us using the information below.


THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, applications, ticketing platforms, payment processors, social media platforms, or other services.


These third parties operate independently and maintain their own privacy practices. We encourage visitors to review the privacy policies of any third-party services they use.


We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.


CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.

Your continued use of our Services after any updates become effective constitutes acceptance of the revised Privacy Policy.


For privacy requests, please include sufficient information for us to verify your identity and process your request.


Contact Us

If you have questions regarding this Privacy Policy by emailing us at info@insakemuseum.com or sending correspondence to the following address:


Yamamori & Jiou Jiu Shang, Inc.

532 West First Street, Suite 209

Claremont, CA 91711